Everything starts with an enquiry. Just get in touch with a brief - what you have in mind, approximate quantities, your deadline, and whether you have artwork. We'll come back to you with a quote and a design mockup within 1-2 working days. No commitment until you're happy with everything.

The more detail the better, but we can work with very little. Ideally share: the occasion or purpose, your estimated quantity, any deadline or event date, delivery location, and your logo or artwork if you have it. If you don't have artwork yet, don't worry - we can help.

We aim to send a quote and initial design within 1-2 working days of receiving your brief. Once you approve everything, production typically takes 5-10 working days depending on the product. We'll give you a clear delivery estimate upfront and will always do our best to work around your deadline - just let us know if you're up against it.

Yes, always. We send a design mockup for your approval before anything goes into production. You can request changes and we'll keep refining until you're happy. Nothing is made until you give the green light.

Sometimes, yes - it depends on the product and our current schedule. If you have a tight deadline, just tell us when you enquire and we'll be upfront about whether we can make it work. We'll always be honest rather than overpromise.

We work across a wide range of confectionery and branded food gifts - including branded sweet bags and pouches, printed marshmallows, iced biscuits and cookies, chocolate bars, branded cups and drinkware, biscuits and treats, and candy table displays. We source and brand each order to your brief, so if you have something specific in mind just ask.

A vector file (AI, EPS, or SVG) is ideal as it can be scaled to any size without losing quality. High-resolution PNG or PDF files with a transparent background also work well. If you only have a low-res logo, let us know and we'll advise on the best options.

Absolutely - that's the whole point. Every order is designed around your brief. We'll match your brand colours, incorporate your logo and text, and design something that looks and feels right for your occasion or business. You can be as hands-on or hands-off with the design as you like.

Yes. We supply bulk sweets in your chosen colours alongside personalised scooping bags, custom labels, and decorative elements. It's a great showpiece for weddings, corporate events, and parties. Let us know your colour scheme and how many guests you're expecting and we'll put together a proposal.

It varies by product, but most of our lines start from 25 units. Some products have higher minimums. We work with both intimate gatherings of 25 and large events of 500+, so get in touch and we'll let you know what's possible for your quantity.

Pricing depends on the product, quantity, and complexity of the design. We don't publish fixed prices because every order is bespoke. The best way to get an accurate figure is to send us your brief and we'll come back with a detailed quote - no commitment required.

Yes. Most of our range is plant-based and vegan-friendly by default. We also carry non-vegan lines (including some chocolate and dairy-based products). When you enquire, just let us know your requirements and we'll make sure everything we suggest fits. We'll always be transparent about what's in each product.

All products come with full allergen information and we'll share this before you confirm your order. If you have guests with specific allergies or dietary needs - nuts, gluten, dairy, etc. - tell us when you enquire and we'll guide you towards the safest options. We take allergens seriously and will never guess.

We deliver across the UK. If you need delivery to multiple addresses, or to a venue directly, just let us know and we'll factor that into your quote.

Yes. We can deliver to any UK address including hotels, event spaces, offices, and homes. Just provide the delivery address and any access notes when you confirm your order, and we'll coordinate timing to suit your event.

Everything arrives neatly packaged and ready to use - no extra wrapping or assembly required on your end. Products are packed to arrive in perfect condition. If you need any specific packaging or presentation requirements, just ask when you enquire.